WIIA placed 37 students of 2018 batch in INDIGO Airlines, STAR AIR and MRO.
2022-08-12 08:33:11

India's 5th largest Airli...Read more India's 5th largest Airline Go First (Formerly Go Air), will give 300 hours of Actual Maintenance Working Environment Training to WIIA's AME - Aeroplane Turbine (B1.1) and Avionics (B2) category students.

Cabin Crew



As a cabin crew member, you need to deliver excellent customer service to passengers while providing convenience & safety during the flight. Serving refreshments and food and selling gifts and duty-free things are parts of the job. The crew are trained to deal with security and emergencies and assist first aid to passengers.

You also must confirm that all emergency tools are in working order before take-off and enough stores on board. You'll allow passengers to board the plane and explain safety techniques and equipment.

Cabin crew bring out the instructions delivered by pilots or co-pilots outside the cockpit. They are also in charge of the safety and convenience of passengers on a flight, and they notify the passengers when necessary. Male flight attendants are known hosts, while female ones are named hostesses. The Air Hostess course teaches them to follow the specific rules of aviation organizations.

cabin crew training details


Working as a cabin crew for a primary airline is a thrilling and challenging experience. In addition to jetting off to exotic and luxurious destinations, the job also needs a high degree of responsibility and discipline to ensure the safety and convenience of passengers in line with industry regulations.

This course is perfect for young professionals looking to get a head start in the occupation, orienting the talents and responsibilities anticipated by the world's leading airlines. Particular focus is given to customer service and handling uncommon situations during flight, with the course's final module delivering helpful tips for completing the recruitment process. This course also contains a safety equipment procedure (SEP) trainer providing a summary of the aircraft, safety equipment, and emergency procedures available via web or mobile.

What you will learn

  • Describe the cabin crew profession, its roots and current practices.
  • Determine aircraft types and appropriate cabin crew functions.
  • Control passenger relations in a variety of circumstances.
  • Recall emergency ad security procedures.

Course content

  • Intro to the airline industry and aircraft.
  • Crew member coordination and contact.
  • Customer service and handling passenger interactions.
  • Safety and emergency practices (with virtual cabin walkthrough – narrow and wide-body aircraft).
  • The general philosophy for the carriage of hazardous goods and the dangers associated with their transport on board an aircraft.
  • Understanding of security-related issues.
  • Safety and dangerous.

eligibility criteria

Air hostess course duration and eligibility
Age: Minimum age requirement 17 Years.
Eligibility: 10 + 2 examinations passed in any discipline from a recognized board or university or diploma, degree in any stream.
Medical Fitness: Medically fit and doesn't have colour blindness or any other physical disabilities.

roles and responsibility

Air hostess course details


They are in charge of the cockpit door to the back kitchen area. The cabin crew is not liable outside the aircraft or inside the cockpit.

  • The cabin crew can interfere in average and emergencies. They lock the exit doors located on the left and right sides of the aircraft by taking the instructions. 
  • Hosts & hostesses are also assigned with opening the emergency exit door in any situation of an emergency. Passengers sitting right next to the emergency exit doors are also responsible. 
  • When the required materials are to be packed into the aircraft, the duty of the cabin crew differs from company to company. 
  • The job definition of hosts and hostesses about the service duties depends on the company. On some airlines, the cabin crew deals with all the passengers' requests, and on some airlines, they are only to begin the buffet service for passengers at specific times. 
  • The major task of the cabin crew is to present to passengers what to do in case of an emergency, both auditory & visually. 
  • Hosts and hostesses are also bound to provide passengers with the required information about the journey.


As an air cabin crew, you'll require to:

  • Be professional, punctual and considerate at all times.
  • Follow a pre-flight briefing, during which you'll be allocated your working positions for the upcoming flight. The crew are told of flight details, the schedule, the number of infants on board and if there are passengers with any particular requirements, such as diabetic passengers or passengers in wheelchairs.
  • Carry out pre-flight tasks, including reviewing the safety equipment and accomplishing security checks, confirming the aircraft is clean and tidy. That data in the seat pockets is up to date, and all meals, drinks, & products are on board.
  • Welcome passengers on board and show them to their seats.
  • Inform passengers of the aircraft about security procedures and assure that all hand luggage is securely kept away.
  • Inspect all seat belts and galleys that are secure before take-off.
  • Make statements on behalf of the pilot and answer queries during the flight.
  • Serve meals and drinks.
  • Sell duty-free goods and instruct passengers of any allowance conditions in force at their destination.
  • Reassure passengers & guarantee they follow safety procedures precisely in emergencies.
  • Deal with any inappropriate or inebriated passengers (who may be acting in a rough or anti-social way) politely but firmly to assure the safety and convenience of everyone on the flight.
  • Give first aid where required.
  • Make sure that passengers disembark safely at the end of a flight and scan that there is no luggage left in the overhead vaults and no stowaways or questionable items on board.
  • Complete paperwork involving writing a flight report.

career option (in india & abroad)

Rise for air cabin crew is based on experience and execution. From the part of a cabin crew member, it's possible to progress to the role of purser or chief purser - the label given to the chief flight attendant.


Pursers have the exact responsibilities as the general cabin crew but are also provided with the management responsibilities of a particular cabin, such as first-class or business class. As a purser, you'll make sure that all teams within your cabin have the highest level of customer service while promoting the sale of duty-free items. Most airlines need staff to have between two to five years of experience and knowledge to become a purser.

Senior Cabin Crew

From the role of the purser, you can advance to a senior cabin crew. This place is known at some airlines as cabin supervisor or cabin service director. The part is very identical to the pursers. Besides, you'll have accountability for all cabin crew on board, not just in one specific cabin. All cabin crew and the purser/chief purser will notify you. You'll usually be concerned with cabin crew training courses, supervising recruits, and providing all relevant paperwork at the end of the flight.

VVIP Cabin Crew

Some air cabin crew may also desire to become a significant (VVIP) cabin crew. This work is carried out with important private clients, usually on private aircraft. The clients are generally prestigious and may contain government officials or royal families. The highest level of assistance is expected, and employers need at least two years of experience performing in premium (business or first) class. Multiple VVIP positions are based in wealthy areas of the Middle East.


Another alternative is to move into ground-based operations, such as cabin crew training courses or recruitment, passenger assistance or crew controller. Or, at more prominent airlines, you can transfer into other areas, including marketing, sales, HR and safety cabin crew training courses.

placement opportunities

Duties and Responsibility of Cabin Crew

WIIA is a Cabin crew training institute providing cabin crew training courses. With the best learning, the cabin crew training institute also offers the best placement opportunities for the students. Air Hostess courses are provided by WIIA, one of the top colleges in India.

Private Sector

There are jobs open in private abroad based airlines due to the incremental globalization and open sky policies, which call for improving liberalization. Flight attendants are likely to rise with the increasing number of airlines' fleets. Private air fleets, which have worked in other countries like IndiGo, Singapore Airlines, etc., create a lot of recruits.

Government Sector

In the contractual qualities of an air hostess, their work in the sky is restricted to 8-10 years in the government sector. Afterwards, they can be in charge of assignments such as training of recruits, administrative jobs, etc. They can also develop their portfolio as they have earned much experience over the years. After serving as flight attendants, hotel hospitality, media, and travel tourism are other places available.


Being part of the cabin crew is a chance for a special few. Not only should one have a friendly and kind person, but they ought to be calm and organized in all sorts of scenarios. They should make a sound decision and existence of mind in every condition. Confidence and an optimistic attitude are the key and are the most precious qualities. Possessing an understanding of many languages is a plus. Cooperation and teamwork are talents one must have in spades as the nature of the job requires them. A professional attitude and hard work are a must for evolving as a cabin crew.

Cabin Crew Fees & Admission Process


WIIA is a Cabin Crew Training Institute in Ahmedabad that provides the Air Hostess Course. We acknowledge that an industry-ready student creates a great professional and can claim to have cracked the code of victory of our previous students in the Aviation to our industry-ready infrastructure and 'Practical Training' facility.



    3 months

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